Our Policies

Steve Sansweet-led Tours
Steve leads one tour per day on Mondays, Fridays and Saturdays, usually at 2pm. Steve plans to lead every tour confirmed by Rancho Obi-Wan. In the event that professional obligations cause Steve’s absence, Rancho Obi-Wan will inform the guest(s) at the earliest possible time, but no later than a week prior to the planned tour. In the event of illness or an Act of God, Rancho Obi-Wan will inform the guest(s) as soon as it has that information. The guest(s) will then have the option to take the tour given by another guide, reschedule at no penalty within 12 months, or get a full refund.

Parking
Since Rancho Obi-Wan is located in a rural residential area please be considerate of our neighbors by not arriving early for your tour. Parking on the street is not permitted and walking there is dangerous because of the narrow road. Parking is available inside the Rancho Obi-Wan gate only at the time of your tour.

Children on Tours
Children 12 and under get in free with a supervising adult member of Rancho Obi-Wan and leave with a treat from the toy box! There cannot be any unaccompanied children under the age of 16, and one supervising adult is required for every two children under the age of 13. Please advise your younger wards that no touching is allowed.

Tour Expectations
Tours and events must be scheduled within the membership year. Tour length ranges between one and four hours and may include up to 12 people, including people from groups other than your own. Tours and Events for 13 to 120 people can be made by special arrangement. All guests must submit their names, addresses, email and phone numbers in advance. All guests must be accompanied by a member of Rancho Obi-Wan. We do not guarantee admission and have the right to refuse entry to anyone.

Tour Rules
All bags and coats must be checked at the door. Follow your tour guide through the museum and please do not touch or pick up any item in the collection unless handed to you by your guide. You are responsible for any damage you cause to the collection or the building. No food or drink allowed, except during events.

Cancellation/Late Policy
Tours can be cancelled up to 12 hours in advance and be rescheduled within the membership year. Please call if you are going to be late for your tour. A phone number will be supplied when you register.

Photography Policy
Questions, photographs, and video are allowed and encouraged.

Accessibility
Please let us know ahead of time if you require access via a wheelchair or stroller.

Liability
Rancho Obi-Wan, Inc. is not liable for injuries or losses over which it has no control. You are responsible for any damage you cause to the collection or the building.

Privacy Policy
Rancho Obi-Wan uses Constant Contact to send email newsletters and other related information. Your email address is kept private and you may unsubscribe at any time. You may receive emails about your Rancho Obi-Wan membership outside of Constant Contact. We will never sell or share your address or use it for any purpose other than to communicate with you about Rancho Obi-Wan.

All Information, prices and policies are subject to change without notice. For more information email info@ranchoobiwan.org.